Refund policy

Return and Refund Policy

Last updated: June 23, 2026

Zeoprix.com is currently used as our official brand website for product information, brand information, and customer support.

At this time, Zeoprix does not primarily process direct online purchases through Shopify checkout on this website.

For purchases made through Amazon, returns, refunds, exchanges, replacements, and related customer service are handled according to Amazon’s applicable return and refund policies and the order details shown in the customer’s Amazon account.

If you purchased a Zeoprix product through Amazon, please visit your Amazon order page to request a return, refund, replacement, or customer support.

For general product support, brand inquiries, or business inquiries, you may contact us at:

Zeoprix
Company: 深圳市逸尚行跨境贸易有限公司
Business Location: Shenzhen, Guangdong, China
Email: zeoprixofficial@outlook.com